I'm Navin, Category Manager, Lifestyle Categories, eBay India.
I'm glad to be here on the community boards to discuss topics such as how can we better merchandise our products in Lifestyle categories, improve our visual display through quality listings, bring in more variety in our categories, address challenges related to customised products and many more such issues that our dear sellers face while conducting their business on eBay.
As Indraneel mentioned in his earlier thread here, we would like to synergise our knowledge on business data trends with your expertise knowledge of the market.
I will be here for an hour from 4 – 5 PM on Wednesday, 7th May to answer your questions regarding Selling in Lifestyle categories*.
To post your message on this workshop please click on 'Post a reply' tab below this thread.
It was a great pleasure to meet our community members in an online workshop today & I hope I was able to address to all the concerns/suggestions being provided by you in this workshop.
I'll take your leave now and promise to stay connected with all of you. Please feel free to keep posting your concerns/suggestions on the community boards regarding selling in Lifestyle categories.
Alernatively you can contact me or write to me as well .
Like every business, even marketplace face challenges at various stages for both buyers as well as sellers.
Infact we have constantly laid down & have implemented various processes to keep a check & ensure a healthy bsuiness environment. Having said that, we are constantly working on to improve the overall marketplace health.
If I understand your concern correctly, the functionality of scheduling listings on eBay.in is already available which you can do while creating a listing, The feature is also available in TurboLister as well
One observation - We are unable to "schedule" items while listing on other ebay sites like .au, .es etc. If this option can be made available on eBay.in, it will go a long way in enhancing the sales.
Thank you Naveen for your reply. Though you have the Id, if there is anything else that needs to be provided from our end we shall be glad to provide you the same.
Looking forward to your reply. Shall revert to you on your email id
Thank you for taking out time for the workshop. Yes there will be a definite change in international timeframe for customized products.Infact let me assure you that the work is under progress & you will hear from us soon.
Till then, I hope you will increasingly list the amazing products you have in your kitty.
Thanks for the wishes & confidence shown in our abilities .
Regarding the policy for low value item shipments, I am happy to announce that we will be implementing a policy specially covering low value items shipped though general post by 18th May 08.
Do let me know incase you want more clarifications.
I appreciate your innovative idea of having conference for the PowerSellers. Infact in past, we had conducted many Voices ON Road Program, wherein we invite sellers & buyers & share views, feedback on various topic.
I have noted you concern over foreign buyers item returns issue & will request PaisaPay team to look into such cases & evaluate the same.
Regarding your suggestion on listing fees reduction, let me assure you that we will review the same & you shall hear from us in near future.
Customer service is very important aspects in any business. Post sale, you can send a personalized payment reminder email to the buyer. Even a courteous telephone reminder can work wonders for the seller.
You can definitely become a PowerSeller, once you meet the PowerSeller criteria. You can write to powersellerindia@ebay.com for more details.
Also you seem to be a new seller, I shall personally get in touch with you & guide you on the same.
We are dealing into eco friendly handbags and imitation jewellery... We need you advice on the same. We have the items listed for some time now, but still have not got any response on the same. Can you please provide us some support on this Looking forward to your reply
I welcome you all on this thread. Thank you for taking out your time and posting your messages. I will be available for the next 1 hour and will be happy to engage in discussions & will try my best to answer your queries.
I am very much excited to see you in this new role and very much confident also that you will do great in your category.
as you discussed with me earliear also that for international sellers who are sending their good thru INdia registered post ebay will provide the security of not loosing the amount by providing the receipt issued by post office if the amount of the item is less than 2000. I am sure this will catch you up a lot of international sellers back on ebay.in as most of the sellers who are selling internationally like me are opting other ebay sites coz of low insertion and not delivery boudations as the payment method is paypal and they used to deliver goods thru India registered post which is cheapest in the shipping world.
I am sure to have some more info on this topic from you so that i and lots of other sellers can again plan their strategy on ebay.in.
Heartly wishing you very best of luck (Punjabi style Dil Se)
I must extend compliments for sparing time to discuss things. I must use the platform to suggest some concrete steps for creating better environment, raise some impractical policies of Ebay to make this site more useful.
# I suggest - like all big product companies and insurance companies etc. do -- Ebay should organise a conference for Power Sellers anually offering them to join and share there views. The venue may depend upon amount of Ebay Fees anually they pay to Ebay. The venue may be Malayasia,Singapore, Goa etc. This will greatly help all to increase listing, sales, discourage all to perform out of Ebay transactions, boost confidence in Ebay etc. # From the Day Ebay.in has introduced listing fees, number of listings had to be decreased because practically viewership is not so much that it can justify listing fee. The result, less listings -- less options to buyers to view the product. I propose -- listing fee should be abolished or may be flat 0.25 paise for one week, and Final Value Fee may be increased somewhat.
# We had to loose considerable money when foreign buyer return any goods -- it stucks at Customs in Mumbai-- requires to be cleared by Agent -- which is impractical for a seller sitting 2500 km away. Ebay or PayPal just verifies the status online that parcel has been despatched by buyer -- it pays back. At last the product is lost. The system should be, Ebay should keep money in its escrow account till the parcel reaches to seller.
How to make good communication after he/she has won the auction.Bcause 3 of my buyer have not pay me. is it possible to become powerseller in jewellery shop? Because they are of very small amount.
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