brought a blackberry mobile phone from ebay on the 27 jan for 11800 rs the phone was described as new however it was a refurbished handset and blackberry services were not working the seller ask me to raise a claim with ebay so i raised a claim through ebay guarantee and resolution center the case no is 76541 on the 03 rd feb. the customer care dept assured me that someone will call me within 7 days however its been 9 days and no one is has called me and whenever you call customer care they say that someone from the claim team will call me to resolve my issue however that never happen moreover when sent a email to ebay there is no reply from them this shows that ebay is a fraud company that does not care about his customers. there no resolution and what you get is a runaround and their guarantee doesn't mean anything to them. ebay if you ever read resolve this issue otherwise i have no option but to file a case with the consumer court
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